unlein - refund policy

Refunds

Full or partial refunds may be issued if:
- The service provided did not match the scope agreed upon.
- The client is not satisfied due to verifiable issues in service quality.
Refund requests must be submitted within 7 days of service delivery.
Approved refunds will be processed within 6 to 8 business days, and the amount will be credited to the customer account within 6 to 7 working days thereafter.

Cancellation & Refund Policy

Last updated on April 19th 2025

UNLEIN believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process.
refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the UNLEIN, we take 6-8 days for the refund to be processed to the end customer and the amount is credit in customer account in 6-7 working days.